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OWNEREDGE.

Less starting
from scratch.

The direct-booking kit for independent hosts: a practical guide, four editable Word templates and an Excel tracker. Prepare a better guest experience, then build a repeat-booking routine.

Inspect the files ↓

One-time payment · 7-day refund window · Checkout through Polar

YOUR FIRST USEFUL ACTION

Open Start Here. Add your arrival, WiFi and emergency details to the welcome book. Build the rest at your pace.

See the setup steps →
THE OWNER’S WORKING KIT PDF · DOCX · XLSX
Actual cover of the OwnerEdge Pro guide

Editable Word. A real excerpt, ready to inspect before you buy.

Know your starting point. The outreach templates are for guests you are allowed to contact. A completed platform stay is not automatic permission to promote direct bookings. Read the boundaries →

See the files before you buy.

These extracts are captured from the final editable Word and Excel files. Explore a useful page from each tool, then check the exact filenames below.

Extract from the final editable OwnerEdge registration form
DOCXPro≈ 20 min setup

Guest registration form

Stay details plus separate optional email and WhatsApp permissions.

Extract from the final editable file. Sample data is illustrative; the full file comes with purchase.

View the complete 7-file inventory

The Pro ZIP contains 7 files: Start Here, one complete guide, four Word templates and one Excel workbook.

Exact Pro filenames and their purpose
Working filePro filenameFormat
Open this firstFile map, compatibility notes and your first useful action00_START_HERE.txtTXT
The operating guideEligibility, setup, examples, portfolio operations and the monthly routineOwnerEdge_Pro_Guide.pdfPDF
Guest registration formStay information plus separate optional email and WhatsApp permissionsOwnerEdge_Guest_Registration_Form.docxDOCX
Welcome book + return cardEdit guest essentials and the optional return page; insert and test your own QROwnerEdge_Welcome_Book.docxDOCX
Rebooking sequencesFive email and WhatsApp sequences, including cross-selling between eligible propertiesOwnerEdge_Rebooking_Sequences_Pro.docxDOCX
Direct-booking website copySingle-property and portfolio copy with property-selector instructions; you build and host the pageOwnerEdge_Direct_Booking_Site_Copy_Pro.docxDOCX
Guest log + financial scorecardRecord permissions and completed stays; compare net results across properties and campaignsOwnerEdge_Pro_Tracker.xlsxXLSX

DOCX and XLSX remain editable in compatible office software. Save a copy before editing. Website hosting, email delivery and payment services are separate; the kit supplies copy, instructions and working files.

One system. Five connected pieces.

Check eligibility and consent, prepare your guest materials, publish a request page, follow up where permitted, and record the result. These are editable files you operate yourself.

Half-day starting plan for setup · Plan ~30 min for monthly review, plus guest handling

Piece 1 of 5

Guest-data capture flow

Separates stay information from optional marketing permission

Check the contact source and platform agreement first. Keep service information separate from optional email and WhatsApp consent; record when, how and what the guest agreed to. No pre-ticked boxes.

≈ 20 minOwnerEdge_Guest_Registration_Form.docx

The routine for eligible contacts

Review permission and opt-outs before each send. Record completed bookings, discounts and costs; green marks measurement steps.

  1. Day 1

    Guest checks out

    Thank-you + review request; promotional content only where eligible (Email 1)

  2. Platform funnel

    Review goes live

    An honest review may help future guests evaluate the stay

  3. Week 3–4

    Personal note

    Optional relationship-building note; marketing rules still apply (Email 2)

  4. Ongoing

    On the list

    Source-permitted contact has current permission for the chosen channel

  5. Booking window

    The direct offer

    Sent when guests book, not when they travel (Email 3)

  6. → Direct rebooking

    Commission avoided

    Log completed stays; subtract discounts, payment and other direct costs

  7. Month 11

    Anniversary

    Catches the annual-trip guest (Email 4)

  8. Referral

    Measure referral costs

    Record referral discounts and costs; do not assume acquisition is free

The math, per rebookingOne $700 stay
Gross commission avoided at 15%
$105
Direct at 10% off (to the guest)
−$70
Payment fees at 3% after discount
−$18.90
Other direct costs
−$5
Estimated net improvement
+$11.10

After stated direct costs · Pro price $79

Illustrative example. Actual outcomes depend on your discount, payment method, guest behavior, property, and follow-through.

Platform-safety boundaries

Check permission before you send.

Platform agreements and marketing consent are separate checks. Passing one does not override the other. Start with independently sourced contacts and review the rules for each channel.

The platform boundary

A completed stay is not permission to move the next booking off-platform.

Airbnb prohibits encouraging current, future or repeat bookings off-platform, and using Airbnb-provided contacts for marketing. Check each platform agreement before outreach; marketing consent does not override it. Independently sourced, permission-based contacts are the clearest starting point.

On consent & privacy

Record separate email and WhatsApp permissions, the source, date and wording, and honor opt-outs before every send. Do not require marketing consent to access the stay. Owners must apply their local privacy and hospitality requirements. Requirements vary by location. This is operational guidance, not legal advice.

Read how consent-based guest lists workWhy hosts pay commission twice
  • No automatic post-stay exemption
  • Platform agreement checked first
  • Separate channel permissions

The complete edition

Get every guide, template and tracker.

Pro covers one to ten properties, with the full portfolio, attribution and seasonal-planning tools included.

The complete OwnerEdge system

Pro

1–10 properties

One package for independent hosts and small portfolios, with every editable file included.

$79one-time

  • Complete operating guide for one to ten properties
  • Guest-registration flow with separate optional permissions
  • Editable welcome book and repeat-guest return card
  • Five email and WhatsApp sequences, including cross-selling
  • Portfolio website copy with property-selector instructions
  • Unified tracker with attribution and annual scorecards
  • Seasonal campaign planner and editable price bands

Plan ~60–90 min for monthly review, plus guest handling · Office software, hosting and payment processing are separate.

Inspect portfolio details

Example: 5 listings × $40,000 OTA revenue × 15%

−$30,000/yr

annual gross commission if all modeled revenue is OTA-booked.

Scenario: 10% of that volume booked direct

+$3,000

gross commission avoided before discounts and direct costs.

Assumes equivalent stays and independently sourced, eligible demand. The 10% shift is a scenario, not a forecast. Discounts, payment fees and other direct costs can reduce or outweigh the gross amount avoided.

Authentic OwnerEdge Pro portfolio-system opening page

Illustrative example using fictional properties, not a customer.

  • One unified guest sheet across every property
  • Property attribution on every stay
  • A cross-sell-fit field
  • Portfolio-wide commission tracking

Send when guests book, not when they travel. Use your own booking history to choose timing; the guide includes a seasonal planning example.

Next: continue to Polar checkout. After a successful purchase, use your receipt or Polar customer-portal link to access the files. Use an email address you can open.

  • Eligibility checks before outreach
  • No OwnerEdge account to manage
  • 7-day refund window
  • File access through Polar

Refund window if it's not for you. Email support@owneredge.org. Plain terms are on the refunds page. Checkout and file access are handled by Polar (merchant of record). OwnerEdge is the trading name of Zorby&Co d.o.o.; that business name may appear at checkout. The price is in USD; checkout shows applicable tax and any local currency conversion before payment.

Everything buyers ask.

What exactly do I receive?
Pro contains seven files: a Start Here note, one complete PDF guide, four editable Word templates and an Excel tracker. It covers one to ten properties, portfolio tracking and seasonal campaigns. The exact filenames are listed above.
Is this a course or a subscription?
Neither. No video modules, no community, no monthly fee. Pro is $79, paid once, and you keep the files. The PDF explains the how; the Word templates and Excel tracker are the tools you fill in and use.
Is this safe to use with Airbnb or Booking.com?
There is no blanket platform-safe guarantee. Airbnb prohibits encouraging current, future or repeat bookings off-platform and using Airbnb-provided contact details for marketing. A completed stay or an opt-in does not override that rule. Other platforms have their own restrictions. Use the kit for independently sourced contacts where both your agreement and channel-specific marketing permissions allow it; check the eligibility guide before sending.
Who is Pro for?
Independent owners and managers running one to ten properties. Pro includes property comparisons, cross-sell fields and messages, instructions to adapt the welcome book, and a seasonal campaign planner. Start with a 60–90-minute monthly review budget for a portfolio, then add time for enquiries, guest handling and booking administration. A single-property setup may take less.
What happens after payment?
Polar handles checkout and paid file access. After a successful purchase, follow the receipt or Polar customer-portal link using the email you entered at checkout. Open the ZIP and read 00_START_HERE.txt first. If access is missing, email support@owneredge.org with your order reference; do not send card details.
What is the refund policy?
If the kit is not right for you, you can request a full refund within seven days. Read the full terms on the refunds page. It is a digital download, so please read what is included above before buying.
View all questions

The product

Does OwnerEdge guarantee direct bookings?
No. There is no income guarantee and no rebooking guarantee. Anyone promising you earnings is selling hype. What the kit gives you is the system and the templates; results depend on your property, your list, and your follow-through.

Setup & operation

How do I get support?
Email support@owneredge.org with your order reference and the filename or step you need help with. Do not include guest personal data or payment-card details.

Tools & payments

Do I need a booking engine or paid email software?
A booking engine is optional. You can start with a request page and manually confirm availability, terms and payment. An inquiry is not a reservation. Website hosting, a domain, office software and any email or payment services are separate; choose tools that support your privacy and opt-out process.

Build your direct-booking routine with the costs in view.

Get the complete Pro system for one property or a small portfolio.

Calculate your OTA cost

7-day refund window. File access through Polar.